1. Shipping Methods and Timeframes:
- We offer several shipping methods, including standard shipping, expedited shipping, and express shipping.
- Delivery timeframes vary depending on the selected shipping method and the destination. Estimated delivery times will be provided during checkout.
2. Shipping Costs:
- Delivery costs are calculated based on factors such as the weight of the package, the shipping destination, and the selected shipping method.
- Free shipping may be offered for orders above a certain value, as specified on our website.
3. Order Processing Time:
- Orders are typically processed and delivery within 2-7 business days of the order placement, excluding weekends and holidays.
- Customers will receive a confirmation email with tracking information once their order has been shipped.
4. Shipping Restrictions:
- We currently only ship to addresses within the assam nagaon.
- We are unable to ship to P.O. boxes or APO/FPO addresses.
5. International Shipping:
- At this time, we do not offer international shipping.
6. Shipping Partners:
- We partner with reputable shipping carriers such as FedEx, UPS, and USPS to ensure reliable and timely delivery of orders.
7. Tracking Information:
- Customers will receive tracking information via email once their order has been shipped. They can use this information to track the status of their delivery online.
8. Shipping Insurance:
- Shipping insurance is included for all orders to provide coverage against loss or damage during transit.
9. Delivery Issues:
- In the event of a delivery issue or delay, please contact our customer support team for assistance. We will work with our shipping partners to resolve the issue promptly.
10. Returns and Exchanges:
- Please refer to our Returns & Exchanges Policy for information on returning or exchanging items purchased from our store. Shipping costs associated with returns/exchanges may be the responsibility of the customer.
11. Contact Information:
- If you have any questions or concerns about our shipping policy, please contact our customer support team at support@shopkora.in or [phone number].
12. Policy Updates:
- We reserve the right to update our shipping policy at any time. Any changes to the policy will be posted on our website.