At [shopkora.in], we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a straightforward refund and returns process to make things right.

7-Day Money-Back Guarantee

We are proud to offer a 7-day money-back guarantee on all eligible items. If you are not satisfied with your purchase for any reason, you may return the item(s) within 7 days of delivery for a full refund, minus any shipping costs.

Return Eligibility

To be eligible for a return, the item(s) must be unused, in its original packaging, and in the same condition as when you received it. Items that have been used, damaged, or altered in any way may not be eligible for return.

How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact our customer support team within 7 days of delivery to request a return authorization.
  2. Pack the item(s) securely in the original packaging, along with any accessories, manuals, or documentation.
  3. Ship the item(s) back to us using a trackable shipping method. Please ensure that the return shipment is properly insured to cover any potential damage or loss in transit.

Refund Process

Once we receive and inspect the returned item(s), we will process your refund promptly. Refunds will be issued to the original method of payment used for the purchase, minus any applicable restocking fees or return shipping costs.

Please note that it may take up to [5-7] business days for the return to appear in your account, depending on your financial institution’s processing times.

Exchanges

If you would like to exchange an item for a different size, color, or style, please contact our customer support team to arrange for an exchange. Exchanges are subject to product availability and may be subject to additional shipping charges.

Damaged or Defective Items

In the unlikely event that your order arrives damaged or defective, please contact us immediately. We will work with you to resolve the issue as quickly as possible, whether through a replacement, exchange, or refund.

Contact Us

If you have any questions or concerns about our refund and returns policy, please don’t hesitate to contact our customer support team. We are here to assist you every step of the way.

Thank you for shopping at [shopkora.in]. Your satisfaction is our top priority.